Privacy & Booking Notes

Lumen Hall Lighting respects your privacy and operates in full accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This notice explains how we handle your personal data when you make an enquiry, confirm a booking, or browse our website.

Information We Collect

We may collect your name, phone number, email address, and basic event details when you contact us or complete our online form. These details are used solely to discuss your enquiry, prepare quotes, or manage ongoing bookings.

How We Use Your Data

Personal data is processed only for communication and logistical purposes — such as confirming availability, invoicing, delivery coordination, and safety documentation required by venues. We never sell or share your data with unrelated third parties.

Storage & Security

Your information is stored securely in password-protected systems and accessible only to authorised staff. Data is retained for as long as necessary to manage contracts and comply with accounting or legal requirements, after which it is safely deleted.

Your Rights

Under UK GDPR, you have the right to access, correct, restrict, or delete your personal data. To make a request, please contact us using the details below. We respond to all verified requests within one month as required by law.

Cookies & Tracking

Our website uses a small number of cookies for basic analytics and functionality. You can review or change your preferences at any time in the Cookie Choices section.

Booking Communication

When confirming a hire, we record essential event details such as venue name, address, timings, and technical requirements. These are shared only with our crew and relevant contractors strictly for service delivery.

Contact Us

If you have questions about privacy, data handling, or booking notes, please reach out:

Lumen Hall Lighting
18 Floodgate Street, Digbeth, Birmingham B5 5SL, England
+441 121 693 572
[email protected]

Last updated: November 2025